We are currently ship to USA and Canada. If you would like to ship to another country, please visit our other 50+ stores or e-mail us at [email protected] and provide us your shipping address as well as the item(s) that you are interested. We would be glad to provide a shipping quote for you.
Please note that shipping days do not include weekends and public holidays. To find out the estimate delivery date of your package, please click on “Estimate Ship Date” link on the product page.
All orders are processed on 8AM PST Monday – Friday. If you have an order that you would like to cancel before your order(s) get sent to the warehouse(s), please feel free to contact us via phone or live chat (E-mails are not preferred as they may be delayed). Once confirmed, you will get a confirmation cancellation e-mail. For cancellations due to any other reasons, please feel free to contact us via phone, live chat, or e-mail. We will always make our best efforts to cancel your order; however, cancellations are not guaranteed until an e-mail confirmation has been provided.
Shipping to United States:
For Ground Shipping:
Please allow average of 1-3 business days for processing your order.
* Free shipping items only apply for U.S. customers (within the 48 continental states), additional shipping may be required for Hawaii & Alaska.
Please note: We do not deliver on Saturdays. For Saturday delivery, please contact us for additional charges.
If you have any questions regarding shipping. Feel free to ask us by clicking here .
Shipping to Canada:
We currently ship UPS, Fedex, or Freight, please choose this option at the shopping cart page for your shipping rate.
Please note: Brokerage, taxes, and duties may be required and will be responsible by the recipient of the package.
We shipped our products with UPS, Fedex, or USPS. The shipping rate is based on UPS rates. All of our shipments are insured so you don’t have to worry about your package being lost or stolen. Please contact us if there is any issue with your package.
The tracking number will be emailed to you after the order gets processed, or you may click on the order status from the order confirmation e-mail. With the tracking #, you may use our order status page to check the status of your package.
Below are the estimated shipping time frame (if you place the order today:
|Shipping Method||Approximate Processing||Approximate Shipping Time||Estimated Delivery Date|
|UPS Ground||1-2 Business Days||3-7 Business Days||11/14 – 11/18|
|UPS 3 Day Select||1 Business Day||3 Business Days||11/13 – 11/14|
|UPS 2nd Day Select||1 Business Day||2 Business Days||11/12 – 11/13|
|UPS Next Day Air||1 Business Day||1 Business Day||11/11 – 11/12|